You started a request, but couldn’t complete it at that time, it is possible for you to continue that particular request.  

1. Kindly log into your exchange.etx.ng account and click on "My Orders" in the ‘Transcript Request’ box on your dashboard.

2. In the next page, click on ‘Actions’ for the order you want to continue, then click on ‘Edit Request’ to continue your request.

1. I started an order on the exchange portal, but I couldn’t finish at the time I started, do I need to start all over.

  No, you do not need to. Please follow the procedures above to continue your request.  

2. Continuing my order is still a bit confusing to me.

  Please use the support form below.