Central Customer Service Desk

Transcript Delivery to WES

How To - Transcript Delivery to WES

If you wish for ETX.NG to deliver your transcript to WES, visit wes.etx.ng

Before you start, ensure you have a valid WES Reference Number.

Once you are on the page, do the following:  


1. Scroll down, and on the Academic Transcripts: Direct Delivery Only box, click on the particular WES Service you are interested in.




2. On the next page, enter your WES Reference Number for validation, then click ‘RETRIEVE’, and ‘PROCEED’




3. Fill in Direct Delivery Request Forms then click NEXT




4. Enter your student details and click NEXT.




5. Fill in your correct Current Details, and click NEXT




6. Preview your form, and enter the Access Code sent to your email from ETX.NG, please authorise the release of your records to WES by ticking the box.



7. Input preferred currency and choose between SUBMIT & PAY LATER or SUBMIT & PAY NOW  



8. Print your order summary, note your DDR Reference Number and click ‘close’.      



Please note:  

Your request will be further verified and if paid, you will receive an activation notification via your email address within 24 hours.

Kindly print the order summary and hand it over to your sending institution. They will follow the direct delivery instructions to send your transcript to us, and we will in turn delivery to WES – World Education Services Inc.  

To follow up and for support enquiries, please use the support form below.  

How To - Pay Later

  1. Login to your account


  1. Click ‘Self Service’

  1. On your Self Service page, for the particular order you want to pay for, click on ‘Actions’, then ‘Track Request.

  1. On the right box in the next page, click on PAY NOW to make payment.

FAQs - Transcript Delivery to WES

  1. I have my transcript, can I send it through ETX-NG to WES?

Yes, you can! ETX-NG offers a 'Delivery Only Service' which enables us to electronically send your transcript to WES.   


  1. How long does it take to send my transcript to WES?

Our electronic delivery time is between 3 to 24hrs. We can only send your transcript to WES once we have received it form your institution.   


  1. I have a hard copy of my transcript, how can I send it through ETX-NG to WES?

ETX-NG can help you deliver your transcript to WES. However, once you follow the procedures above to send your transcript to WES, you will be required to send your DDR Reference Number from your application and a dedicated link to your institution who will then send us your transcript, and once we get it, we will deliver it between 3 to 24hrs to WES.

Please note, ETX-NG doesn't accept transcripts from individuals.   


4. My school is not on the list of Senders on the Delivery Service Only?

Please use the 'New Customers: Activate Unlisted Schools' Form, and a team member will get back to you promptly.


For further enquiries please use the support form below.


New Customers: Activate Unlisted School

New Customer Unlisted Enquiry

If you cannot find your school listed on the exchange (sending and receiving), it may just be inactive. Use this form to request activation

Transcript Delivery to WES Support Form

Transcript Delivery to WES Support

If you are experiencing problems with sending your transcript to WES through our exchange platform, kindly use this form.